Shipping Policy

Where we can ship to?

All the orders are shipped from our China Warehouse. We can ship our products to most countries around the world . If you are not sure if products can ship to your country, please feel free to contact us.



How much is the shipping?

Shipping Cost:
We provide free shipping over $49. If your order amount is less than $49, we will charge $9.9 as shipping cost.


Shipping Methods:
We mainly cooperated with EMS, DHL, FEDEX, UPS, TNT shipping company, your package will arrival in time to match your program.
Note:In order to ensure that you receive your ordered item faster, we will automatically choose a shipping method according to your product size, weight and country.



What are the shipping methods and delivery times?

The shipping way: we usually ship it by DHL, FEDEX, EMS, UPS, and TNT. It will take 7-12 business days to UK, USA, AU, CA and other countries.

In addition to the shipping time, it will  take 1-3 working days to process the order and you will receive the product in 8-15 working days.



Can I specify a specific shipping method?

No, except for the designated standard express and economy express, customers cannot designate a specific express company. We will choose a suitable express company for transportation according to the weight and size of the product.



Steps of processing an order

Once order has been made from it will take 1-3 business days to process. (Except sales peak season, heavy demand maybe makes some delay)

Step 1: Order confirmed by our system (0-1 business day)

Step 2: Order packaged by our storehouse (0-1 business days)

Step 3: Package carried to Courier or Express Center (1 day)

Step 4: Order processed by post to your destination.



How to modify my personal information after ordering?

Please contact us asap once you find your personal inforamtion is not correct. Normally the information can only be modified before the package is shipped.



How Can I Track My Order?

We send an email with a tracking number as soon as your package ships, just enter your tracking number on the order tracking page at the bottom of our website and you can check its progress at any time.



How much is the tax and how do I pay it?

Normally you just need to pay for tax for goods ship from China.

Express like DHL or Fedex will contact you to pay for tax before delivering and you just need to do according to their instructions. If you expect to know how much taxes you need to pay before ordering, it will be better to check with local post office or customs for import policy of your country before ordering.



Who need an EORI and EIN?

If you are a company who imports goods into the European Union (EU), you must provide with an EORI number. This number is valid throughout the EU. It is used as a common reference number for interactions with the customs authorities in any Member States as the below.

Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

US businesses need to provide an EIN that is required by international carrier like Fedex.



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