Shipping Policy
Where we can ship to?
All the orders are shipped from our China Warehouse. We can ship our products to most countries around the world . If you are not sure if products can ship to your country, please feel free to contact us.
How much is the shipping?
Shipping Cost:
We are providing free standard shipping for any orders $49.00 and above, If your order amount is less than $49, $9.9 Shipping cost will be charged at the checkout.
Shipping Methods:
We mainly cooperated with EMS, DHL, FEDEX, UPS shipping company, your package will arrival in time to match your program.
Note:In order to ensure that you receive your ordered item faster, we will automatically match the optimal shipping method according to your ordered items and country.
Shipping time:
Once order has been made from jewelerstoolsmall.com it will take 1-3 business days to process. and It will take about 4-10 business days to delivery. (Except sales peak season, heavy demand maybe makes some delay).
| Shipping from | Area | Shipping Methods | Estimate Delivery times |
| China |
Most countries in the world |
DHL Express | 4-7 working days |
| Fedex Express | 4-6 working days | ||
| UPS Express | 4-7 working days | ||
| TNT Express | 4-7 working days | ||
| EMS | 7-10 working days |
Can I specify a specific shipping method?
No, except for the designated standard express and economy express, customers cannot designate a specific express company. We will choose a suitable express company for transportation according to the weight and size of the product.
Steps of processing an order
Once order has been made from jewelerstoolsmall.com it will take 1-3 business days to process. (Except sales peak season, heavy demand maybe makes some delay)
Step 1: Order confirmed by our system (0-1 business day)
Step 2: Order packaged by our storehouse (0-1 business days)
Step 3: Package carried to Courier or Express Center (1 day)
Step 4: Order processed by post to your destination.
How to modify my personal information after ordering?
Please contact us asap once you find your personal inforamtion is not correct. Normally the information can only be modified before the package is shipped.
How Can I Track My Order?
We send an email with a tracking number as soon as your package ships, just enter your tracking number on the order tracking page at the bottom of our website and you can check its progress at any time.
How much is the tax and how do I pay it?
Normally you just need to pay for tax for goods ship from China.
Express like DHL or Fedex will contact you to pay for tax before delivering and you just need to do according to their instructions. If you expect to know how much taxes you need to pay before ordering, it will be better to check with local post office or customs for import policy of your country before ordering.
International Taxes, Duties and Customs：Orders delivered outside the United States may incur import taxes and fees. Jewelerstoolsmall.com does not collect these fees and they are not included in the purchase price on our website. This charge is determined by your local import taxation authority and must be paid to them in order to receive your order.
Customs will sometimes hold orders for review which can sometimes result in unexpected charges or delays. Any such delays with your delivery and/or charges are beyond our control. Customs can be a little slow with assessing packages, unfortunately we're not able to speed up this process and such delays can vary widely between packages - again this is totally out of our control.
We can't predict whether you will or will not receive a customs charge, any customs or import duties are charged once the parcel reaches its destination country. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers). Dentaldenshine has no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country.
Who need an EORI and EIN?
If you are a company who imports goods into the European Union (EU), you must provide with an EORI number. This number is valid throughout the EU. It is used as a common reference number for interactions with the customs authorities in any Member States as the below.
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
US businesses need to provide an EIN that is required by international carrier like Fedex.
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