Shipping Policy

Where we ship to?
We ship our products to almost all the countries in the world and we offer standard shipping for most of them.

Where are you shipping from?
All the produts shipped from China warehouse. The shipping date will be commenced in 1-3 working days after we receive order.

How much is the shipping cost?
We offer free worldwide delivery for order amount above $49.00 .
If your order amount is less than $49.00, we will charge $9.90 as shipping cost.


What are the shipping methods and delivery times?

We usually need 1-3 business days for order handling and 5-10 business days for delivery.
Shipping time=Order handling time+Delivery time (Shipping time:6-13 business days)
 

Shipping Methods:
We mainly cooperated with EMS, DHL, FEDEX, UPS shipping company, your package will arrival in time to match your program.
Note:In order to ensure that you receive your ordered item faster, we will automatically match the optimal shipping method according to your ordered items and country.


Can you ship to my Country?
We can ship our products to almost every country around the world. If you are not sure if products can ship to your country, please feel free to contact us.


How Can I Track My Order?
You can track your order from your shipping confirmation email. We send an email with a tracking link as soon as your package ships, which you can use any time to check its progress. Please note to check your in-box or spam folder in 1 - 3 days after ordering.  Also you can track your order at https://www.jewelerstoolsmall.com/track-order.html , you can track your order after you enter your tracking number.



How much is the tax and how do I pay it?

International Taxes, Duties and Customs：
All the orders delivered may incur import taxes and fees. Jewelerstoolsmall does not collect these fees and they are not included in the purchase price on our website. This charge is determined by your local import taxation authority and must be paid to them in order to receive your order.

Normally you just need to pay for tax for goods ship from China.
Express like DHL or Fedex will contact you to pay for tax before delivering and you just need to do according to their instructions. If you expect to know how much taxes you need to pay before ordering, it will be better to check with local post office or customs for import policy of your country before ordering.

Orders sent out from China are shipped on a DDU (Delivery Duty Unpaid) basis, meaning that the price at checkout is exclusive of all taxes and duties. International orders can incur taxes and duties as determined by the customs agency within the destination country. Arrangement of customs clearances, payment of any duties and taxes, and all other matters relating to import of purchases into the destination country are the responsibility of the recipient.

Especially for customers from India, Turkey, Russia, Brazil and South Africa, please make sure you have customs clearance capabilities before placing an order. Thanks!